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Recall Notice
At Psyclone, we take great pride in providing our customers with products that are reputable, safe, and convenient; we therefore take product safety very seriously. We regret to inform you that we are voluntarily recalling our Wii 4-Dock Recharge Station (also sold under the React brand) due to an overheating problem that has, in a few very rare instances, caused batteries to short circuit.
If you purchased a Wii 4-Dock Recharge Station sold under the Psyclone or React brand names with serial numbers PSE6501 or RT530, please contact us to participate in this recall.
You may reach us by calling 888-344-4702 Monday - Friday from 9am - 5pm EST, or emailing us at productsafety@psyclonegamer.com for further instructions.
Thank you for purchasing a Psyclone or React brand Wii 4-Dock Recharge Station. We sincerely apologize for any inconvenience this voluntary recall may cause you. We appreciate your business.
Sincerely,
Bob Griffin
President and CEO
Psyclone
Recall Q&A
What specific products are being recalled?
Psyclone Wii 4-Dock Recharge Station – model #: PSE6501
React Wii 4-Dock Recharge Station- model #: RT530
Why are you recalling the products?
We have chosen to voluntarily recall the Psyclone and React Wii 4-Dock Recharge Station products upon learning of extremely isolated cases of the battery overheating, causing the batteries in the unit to short circuit. Even though the number of cases is very small, we are committed to ensuring our customers are completely satisfied with our products.
How many units have had problems that you’re aware of?
4
Have there been any injuries?
No injuries have been reported.
What is being done to correct the problem?
Consumers can return their product directly to Psyclone, and a redesigned replacement product will be provided. Call 888-344-4702 or email productsafety@psyclonegamer.com for more information.
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