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My screen is fuzzy, wavy, scrambled, or black and white. Why?
If your screen is distorted, please follow these tips:
- Make sure that video red and audio red are not accidentally mixed up.
- Video game console settings are set to accept component video and not standard RCA.
- Make sure you have a compatible HDTV.
I don't see any difference in picture quality. Why?
To see any real difference in most games, the game itself must be optimized to at least 720p. If the game isn't in the higher resolution, you may not see significant improvements.How do you set up COMPONENT CABLES?
All Component Cables follow a very simple set up. They will run (from Left to Right in color) GREEN VIDEO, BLUE VIDEO, RED VIDEO, WHITE AUDIO, RED AUDIO.
On your Television there should be a set of inputs with these colors.
Always remember to not accidently mix up the RED VIDEO and RED AUDIO.
NO GAME INCLUDED UNLESS OTHERWISE NOTED ON PACKAGING
You will need a game to use this product. It is important to remember that there is no game with this product unless otherwise noted on the packaging. You will need to purchase a "dance" game to fully enjoy this product.My Dance Pad is not connecting. Why?
Your wireless dance pad is much like a wireless controller. Here are some immediate tips to make sure things are working at 100%.
- Make sure that you have fresh batteries in your dance pad.
- Unplug and then re-plug the receiver to the game console to reestablish a link.
- Follow these MANUAL SCAN (link to Manual Scan section of Wireless section.) options.
One of the arrows or buttons does not respond. Why?
If this is a wireless dance pad please check out the "Wireless problems" section to further explore connection problems. Please also check to make sure that you have fresh batteries in your pad. If neither of these tips helps, please contact us at customerservice@psyclonegamer.com.
My Controller does not connect and the orange light on the receiver is blinking. Why?
If the orange light is blinking the controller has not connected. First, remove and replace the receiver, then turn the controller off and then on again. This should initialize the "autoscan" feature on the controller. If this does not work, try the Manual Scan mode.
Manual Scan Mode:
Press the "Connect" button on the receiver. Then - while holding the Back (Xbox), Select (PS2) or Connect (Gamecube) button, press the L3 Button.
My Controller does not connect and the orange light is not on. Why?
If the small orange LED on the receiver does not turn on, there is a possibility that the receiver itself is defective. Please contact us at customerservice@psyclonegamer.com to inquire about a replacement.My Controller does not connect and the orange light is solid. Why?
If the small orange LED is solid and there is still no connection or reaction from the controller - first please check that you have fresh batteries in the controller; also, try disconnecting and reconnecting the receiver. If neither of these options works, please contact us at customerservice@psyclonegamer.com to inquire about a replacement.My Controller connects but has serious lag/connection drop outs. What can I do?
If your controller is having bad lag or connection drop outs first check your batteries to make sure that they are fresh and fully charged. If this doesn't help then you may be having a problem with wireless interference. Things that may be causing wireless interference are things like:
- Wireless internet hotspots
- Routers
- Cordless phones
- Large plants
- Cell phones
If you think that you maybe experiencing wireless interference from one of these reasons, try removing them from the room or immediate vicinity of your wireless controller.My controller shows that it is connected, but does not work. What can I do?
Sometimes, an internal fuse in the PS2 (called the 8-volt line) will blow and cease to function, thereby making the wireless receiver unusable.
To test the 8-volt line, plug your original Dual Shock controller into port 1. Then insert a game that you know has the vibration function. With the vibration function turned on, play the game and purposely try to get the vibration motor to run (ie crash into a wall, fall off a cliff, get hit by artillery, etc).
If you receive zero vibration it is most likely that your 8-volt fuse is blown. In that case, the PS2 must be repaired before the wireless controller/receiver will work.
My Guitar is not connecting to my console, what should I do?
The first thing you should do is make sure you have fresh batteries in your guitar. If that is the case:
- Re-plug your receiver into the console
- Flip the guitar switch 'ON'
- Holding the guitar close to the receiver, hit the 'CONNECT' button on both the guitar and on the receiver.
If you have further problems please do contact us at customerservice@psyclonegamer.com I cannot get my PS2 Guitar to connect while playing Guitar Hero III. What's wrong?
To connect your wireless guitar to play Guitar Hero III please follow these steps.
- Unplug and turn off your wireless guitar.
- Turn on your PS2, and insert Guitar Hero II Software
- Once the game has loaded completely (to at least the games main titles) plug in your wireless receiver.
- Turn on your Wireless Guitar.
- The lights on the receiver should blink and then become solid.
- Enjoy! (very important)
How come I am not getting or have a distorted picture?
Let's double check your connections.
- Make sure the the colored cables are matching up properly in both the source selector and into your television with the corresponding colors
- If you want to output using Component Cables, you must have Component Cables running from your device to the source selector, and also from your source selector to your television. "What goes in, must come out"
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